Bitstamp Review 2025 – Fees, Features, Facts & More

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September 11, 2025
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Bitstamp review
Key Takeaways
  • Bitstamp is one of the oldest exchanges, founded in 2011 and acquired by Robinhood in 2024.
  • The platform supports spot trading only, with just over 102+ cryptocurrencies and fiat pairs in USD, EUR, and GBP.
  • Trading fees start at 0.30% maker and 0.40% taker, but decrease with higher trading volumes.
  • Around 95% of assets are stored offline, and funds are kept 1:1 in segregated custody.
  • Bitstamp is audited by a Big Four firm and holds licenses and certifications like ISO/IEC 27001 and SOC2 Type 2.
  • Staking and lending are available, but the options are limited and restricted in some regions.

Many users come across Bitstamp when comparing exchanges, often after hearing about its acquisition by Robinhood or through its long-standing presence in Europe. Founded in 2011, it has historically been most popular across the EU and UK but is now expanding into the US with greater liquidity support. In this Bitstamp review, we cover its fees, payment methods, platforms, security, and support, providing the details you need to decide if the exchange meets your trading requirements.

StatsBitstamp
🚀 Founded2011
🌐 HeadquartersLuxembourg
🔎 FounderNejc Kodrič
👤 Active Users5M+
🪙 Supported Cryptos102+
🪙 Futures ContractsNone
🔁 Spot Fees (maker/taker)0.30% / 0.40%
📈 Max LeverageNot Supported
🕵️ KYC VerificationRequired
📱 Mobile AppYes
⭐ Rating4.6/5
💰 Bonus$10 (Claim Now)

 

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Bitstamp Overview

Bitstamp is one of the oldest cryptocurrency exchanges, founded in 2011 and headquartered in Luxembourg. With European roots, it became a well-known option in the EU and UK before expanding globally. Today, the exchange has more than 5 million active users and records daily spot trading volumes above $520.44 million. In 2024, it was acquired by Robinhood for $200 million, a move that extended its reach to both retail and institutional markets across Europe, the United States, and Asia.

The exchange focuses only on spot trading, supporting just over 102+ cryptocurrencies with fiat pairs in USD, EUR, and GBP. It does not offer futures, margin, or other derivatives, which limits options for advanced traders who rely on leverage.

Bitstamp review

Security and custody remain key strengths. Bitstamp stores 95% of customer assets offline in 1:1 custody, ensuring full backing of client funds. The platform is regulated in multiple jurisdictions and has consistently received high ratings for compliance and safety. It employs about 300 staff across offices in Europe, the US, and Asia.

Fees on spot trades are relatively high compared to competitors, set at 0.30% for maker orders and 0.40% for taker orders. While this makes it less cost-effective for high-volume traders, its combination of regulation, fiat support, and long operational history continues to define its position in the market.

 

Bitstamp Pros and Cons

👍 Pros👎 Cons
✅ Strong compliance with multiple global licenses and certifications❌ Higher fees for small traders starting at 0.30% and 0.40%
✅ Supports 102+ cryptocurrencies with fiat pairs in USDT, EUR, and GBP❌ Limited markets since only spot trading is supported
✅ 95% of assets stored offline in insured cold wallets❌ No futures or margin products for advanced traders
✅ Supports fiat deposits and withdrawals in USD, EUR, and GBP❌ Lending service not available in key regions like the US and UK
✅ Simple interface with Basic and Pro trading modes
✅ Staking and lending options available for passive income

 

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Bitstamp Sign-up and KYC

Bitstamp places strong emphasis on regulatory compliance, so its sign-up process includes a few required steps. After creating an account, you’ll need to verify your email, confirm your mobile number with an OTP, and complete KYC before funding or trading.

On many exchanges, features like mobile number binding are optional, but Bitstamp ensures these steps are completed up front. The idea is to make sure your account is fully secured and verified before you begin using it. This approach reflects Bitstamp’s long-standing focus on compliance and user protection. Here’s how you can get started with Bitstamp:

Step 1: Open your browser and go directly to Bitstamp by Robinhood’s official website and click Get Started.

Bitstamp review

Tip: Bitstamp is a well-known exchange, but phishing sites often mimic it. Always check the URL before entering details.

Step 2: Enter your personal details such as name, email, and date of birth to create your account.

Bitstamp review

Step 3: Select your country of residence and click Continue.

Bitstamp review

Step 4: Check your inbox for a verification email from Bitstamp and confirm your email address.

Bitstamp review

Step 5: Set up a strong password for your account and click Continue.

Bitstamp review

Step 6: Your account is now created, but you must complete KYC before trading. Click on Start Your Verification button to begin.

Bitstamp review

KYC verification on Bitstamp is mandatory. Without it, you cannot use any of their services. There are levels within KYC: at Level 1 (Proof of Identity) you get a daily withdrawal limit of up to $50,000, and at Level 2 (Proof of Residence) your account limit increases to $250,000 per day.

KYC Level

Requirement

Daily Withdrawal Limit

Level 1 Proof of Identity (valid ID) $50,000
Level 2 Proof of Residence (address verification) $250,000

Before starting the sign-up process, even with Bitstamp’s global reach, there are still a few regions where its services are not accessible. You can use our Bitstamp Country Checker to make sure your region is supported before going through the entire process.

🌍 Free Bitstamp Country Checker

Disclaimer

Due to regulations, Bitstamp does not support every country. To ensure that you are eligible to register on the exchange, you can use our free Bitstamp country checker.

Simply type in your country and see if you can use the platform or if your country is restricted.

 

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Bitstamp Trading Interface

Bitstamp currently supports only spot trading, with over 102 cryptocurrencies available on the platform. The exchange reports a total financial reserve of around $5.17 billion, with most trading activity concentrated in USDT pairs, alongside EUR and GBP markets.

Trading fees are set at 0.30% for makers and 0.40% for takers, with discounts available for higher-volume accounts. The interface itself is simple, featuring a single default layout. Users can access an integrated TradingView chart with standard charting tools and indicators.

Bitstamp review

Order types are limited to the basics: limit and market orders, along with stop-limit and stop-market. While this keeps the trading process straightforward, it also means fewer options compared to platforms offering advanced order strategies.

Liquidity on Bitstamp is moderate, with a functional order book that supports retail trading effectively but may feel limited for users seeking high-volume execution. Overall, the trading interface is designed to remain clear and easy to use, with a focus on accessibility rather than complex trading tools.

 

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Bitstamp Deposits and Withdrawals Methods

Bitstamp provides a complete FIAT on-ramp, allowing users to buy or sell crypto and move funds directly from their bank. Supported methods include SEPA transfers, credit and debit cards, Apple Pay, Google Pay, PayPal, and other regional options.

In addition to FIAT, Bitstamp also supports crypto deposits and withdrawals across its listed assets, giving users the flexibility to fund their accounts or transfer holdings between wallets and exchanges.

 

Bitstamp Fees

Fees are always an important factor when evaluating an exchange, and Bitstamp applies charges across both trading and funding activities.

Trading Fees

Bitstamp’s spot trading fees are on the higher side for small-volume traders, starting at 0.30% maker and 0.40% taker. However, the exchange uses a tiered fee structure based on 30-day trading volume. As volume increases, fees gradually decrease, with the lowest tier applying to very high-volume accounts. For example, traders exceeding $1,000,000,000 in 30-day volume pay 0.00% maker and 0.03% taker.

Bitstamp review
Spot Fees

0.30% Maker

0.40% Taker

Deposits and Withdrawals Fees

Bitstamp’s deposit and withdrawal fees vary depending on the payment method used. ACH deposits and withdrawals are free, while SEPA deposits are also free. However, SEPA withdrawals carry a fee of €3.00. For certain payment services, users may face both Bitstamp’s fee and an additional fee charged by the service provider.

For cryptocurrencies, Bitstamp does not charge any fees on deposits or withdrawals. During withdrawals, users only need to cover the network fee, which is applied automatically and varies by blockchain.

 

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Bitstamp Products and Services

Bitstamp’s product and service portfolio is relatively limited, with many advanced features missing. However, for beginners who mainly want to buy, invest, and hold their crypto, the exchange still provides a straightforward set of options.

Trading

Since its acquisition by Robinhood, Bitstamp has updated its trading interface to make it more structured for different types of users. The platform offers both a Basic and a Pro mode.

In Basic mode, the interface is simplified: a single click takes you to the coin’s page with its chart, price details, and essential trading tools. This layout is designed for quick access without overwhelming users with advanced data.

Bitstamp review

In Pro mode, traders get a more detailed environment. The comprehensive dashboard provides an overview of account balances, recent activity, and fee tiers, while also showing trading volume thresholds required for the next fee discount and asset utilization metrics. Pro users also gain access to advanced order types and additional market data, including features like heatmaps, which can help track liquidity and price movements more closely.

That said, Bitstamp’s trading environment is limited compared to many global competitors. The exchange focuses exclusively on spot trading, supporting just over 102+ cryptocurrencies. It does not offer futures, margin, or advanced tools such as copy trading, trading bots, or decentralized exchange access.

 

Mobile App

Bitstamp’s mobile app mirrors the desktop experience, offering both Basic and Pro modes with access to trading, charts, and account management. Available on iOS and Android, the app holds a strong 4.6 rating from users. You can begin trading with as little as $10. Security options include setting a PIN, fingerprint, or face ID after logging in, ensuring quick and safe access to your account on the go.

Bitstamp review

 

Earn Stake

Bitstamp provides a limited staking feature, currently supporting only two assets. The service is designed to be simple and flexible, giving users the ability to earn rewards on their holdings without complex setups or lock-in requirements. While it offers a straightforward entry point for passive income, the range of options is narrow compared to other exchanges. In addition, staking is not available to customers in the US, Singapore, and Japan due to regulatory restrictions.

Bitstamp review

 

Earn Lend

Bitstamp Earn Lending allows users to lend their crypto and earn returns of up to 4.40% APY. The program supports more than 19 assets, with rewards distributed daily. To ensure transparency, Bitstamp provides a Monthly Performance Report detailing how assets are being utilized. The service is promoted as secure and straightforward, catering to those interested in passive income opportunities.

Bitstamp review

However, availability is restricted and currently excludes users in the UK, US, Singapore, and Japan due to regulatory limits. While not the most competitive in terms of yield, it positions itself as a compliant option with clear reporting.

 

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Bitstamp Security

Bitstamp is widely recognized for its emphasis on security and compliance. All customer crypto and fiat assets are held separately from the company’s corporate funds, ensuring a strict segregation of balances. Around 95% of client crypto is stored offline in cold wallets, providing a strong layer of protection against online threats. These assets are managed by established custodians who also provide insurance coverage for funds under custody, giving customers an additional layer of security.

The exchange supports account-level protection with two-factor authentication, withdrawal address whitelisting, and strong encryption protocols. Alongside this, Bitstamp maintains its own crime insurance policy to cover certain risks. Transparency is also a key part of its operations. Financial controls are reviewed annually by external auditors, while regular internal audits are conducted to validate and improve processes. Since 2016, Bitstamp has been audited every year by a Big Four global accounting firm, adding credibility to its financial reporting and internal systems.

Bitstamp review

On the regulatory front, Bitstamp is licensed across multiple major markets. These include a Payment Institution license, a MiCA license, a Major Payment Service license, a MiFID license, a Money Service Business registration with FinCEN, a BitLicense, multiple Money Transmitter Licenses, a Virtual Currency Business Activity License, and a Money Laundering Regulations (MLR) registration..

Bitstamp also adheres to international standards through certifications. It is ISO/IEC 27001 certified, demonstrating that its information security management system follows global best practices, and holds SOC2 Type 2 attestations, which confirm its controls are independently assessed and continuously monitored. Together, these measures show that Bitstamp prioritizes safeguarding client assets, operating transparently, and maintaining compliance across jurisdictions.

 

Bitstamp Customer Support

Bitstamp provides customer support through multiple channels, including in-app chat and online live chat available on its website. The platform also offers a library of guides and help articles that cover common issues and account management topics.

Responses from the support team are generally not immediate but are considered reliable once received. The overall experience is steady and functional, with a focus on resolving problems thoroughly rather than quickly, which aligns with Bitstamp’s broader emphasis on compliance and stability.

 

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Bitstamp Alternatives

Bitstamp is one of the oldest exchanges, known for its reliability, but if you need more features, check these out:

1. Coinbase: Well-established exchange that’s super user-friendly and great for beginners.

2. BYDFi: If you’re looking for high leverage and no KYC, BYDFi is a solid option.

Feature Bitstamp Coinbase BYDFi
Established 2011 2012 2019
Spot Fees (Maker/Taker) 0.30% / 0.40% 0.40% / 0.60% 0.00% / 0.10%
Futures Fees (Maker/Taker) N/A 0.050% / 0.050% 0.020% / 0.060%
Max Leverage None 10x 200x
KYC Required Yes Yes No
Supported Cryptos (Spot) 102+ 297+ 801+
24h Spot Volume $520.44M $2.79B+ $257.28M+
24h Futures Volume N/A $5.78B+ $5.86B+
Trading Bonus $10 None $300
Key Features • Established since 2011
• Highly regulated
• Bank-grade security
• Most trusted US exchange
• Easy to use interface
• Strong regulatory compliance
• No KYC required
• High leverage (200x)
• Zero-fee spot trading
Sign Up Sign Up Sign Up Sign Up

 

Bottom Line

Bitstamp excels as a trusted, beginner-friendly platform focused on spot trading and simple staking—best suited for those who prefer a clean interface and strong regulatory compliance. The onboarding may feel more detailed, but it reflects Bitstamp’s emphasis on security. On the other hand, advanced traders may find it limiting due to its higher fees, limited liquidity, and absence of futures or advanced tools. For users seeking competitive pricing, futures, and more trading flexibility, especially in Europe, Bitunix is a compelling alternative.

 

FAQs

1. Is Bitstamp safe?

Yes. It stores 95% of assets in cold wallets, keeps funds segregated, and is regularly audited.

 

2. How long does a withdrawal take?

Fiat withdrawals usually take 2–3 business days. Crypto withdrawals are faster but depend on network conditions.

 

3. Does Bitstamp offer futures trading?

No. Bitstamp only supports spot trading.

 

4. Where is Bitstamp available?

It operates globally but is restricted in certain regions. Check availability with the Bitstamp Country Checker.

 

5. What are Bitstamp’s fees?

Spot trading fees start at 0.30% maker and 0.40% taker, with discounts for high-volume traders.

 

6. Does Bitstamp have a mobile app?

Yes. Available on iOS and Android, with both Basic and Pro modes.

 

7. Who is Bitstamp best for?

It suits beginners and long-term investors who want a simple, regulated platform to buy and hold crypto.