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How to Delete Poloniex Account (Step-by-Step 2024)


January 26, 2024
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How to delete poloniex account

Poloniex, a notable cryptocurrency exchange, launched in 2014 facilitates the trading of more than 400 cryptocurrencies.

However, circumstances may arise where users choose to explore alternatives or discontinue their association with the platform.

If you’re in the same situation, this step-by-step walkthrough will help you securely delete your Poloniex account. Let’s begin!


What to Do Before Deleting Poloniex Account?

  1. Close Open Orders: Prevent any financial discrepancies by closing all open orders on your Poloniex account. Head to the trading or order section, review, and settle any outstanding orders.
  2. Withdraw Funds: Ensure a smooth departure from your Poloniex account by withdrawing all remaining funds. Navigate to the withdrawal section, follow the platform’s withdrawal process, and transfer your funds to a secure wallet or another preferred location before initiating the account deletion.


This step guarantees a clean closure of your trading activities and avoids potential issues during the account deletion process.

3-Clear Data: Before deleting your Poloniex account, take a moment to clear your data. Check account settings and preferences to remove any stored information.

This includes personal details, trading history, and any other data associated with your account, ensuring a thorough and privacy-conscious account closure.


How to Delete Poloniex Account?

If you’ve decided to part with your Poloniex account, wrapping up your connection is an effortless procedure. Simply adhere to these steps to say goodbye effortlessly.


Step 1: Log in to your Poloniex Account

To initiate the account deletion process on Poloniex, start by logging in to your Poloniex account using your credentials on the platform’s official website.


Step 2: Click on the Chat Icon “Bottom Right Corner”

Locate the chat icon situated at the bottom right corner of the Poloniex platform’s interface.


Step 3: Click on the chat bar and Add Your Details

Open the chat bar and provide the necessary details, such as your username and any other information required to identify your account.


Step 4: Write “How Do I Delete My Poloniex Account”?

Clearly express your intention to delete your Poloniex account by typing the specified query: “How Do I Delete My Poloniex Account?”


Step 5: Note the Provided Number

Take note of any reference or ticket number provided by the Poloniex support team. This will be crucial for tracking your account deletion request.


Step 7: Wait for the Poloniex Support Email

After submitting your request, patiently wait for an email from Poloniex Support. This email will contain instructions and further details regarding the account deletion process.


Step 8: Hit Reply With Your Request and Details

Once you receive the support email, reply to it with your account deletion request and include any additional details or verification information as instructed by the support team. This step ensures the process is completed securely.


Best Poloniex Alternatives

Looking for a better alternative to Poloniex? Consider MEXC, a trusted name in the crypto world primarily known for its appealing fee structure.

Enjoy a fixed 0% fee for both makers and takers in spot trading, and for futures trading, MEXC offers remarkably low rates with a 0% maker fee and a 0.03% taker fee.

Notably, MEXC stands out by providing an impressive 200x leverage and does not require KYC.

To further explore its features, refer to a comprehensive MEXC review for an informed decision.

5.0 out of 5.0 Rating
Best Crypto Futures Trading Platform

MEXC excels as the go-to platform for crypto futures trading, combining competitive fees, robust security, a diverse 1700+ asset portfolio, and a daily trading volume of over $4 billion.

Available Markets

Futures, options and spot trading on 1700+ crypto assets.

Trading Fees

0% maker / 0.01% taker

Available Leverage

Up to 200x leverage for crypto futures trading


Final Thoughts

When you’re ready to say goodbye to your Poloniex account, adhering to the provided steps guarantees a secure closure, safeguarding both your assets and personal data.

As you explore alternative platforms, MERC stands out with its user-friendly interface and advanced features, promising an exciting and personalized trading journey.


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