Crypto.com Review – Fees, Features, Facts & More

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January 9, 2024
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Crypto.com Review
Key Takeaways
  • Crypto.com is among the best crypto exchanges in Europe offering spot, futures, and perpetual trading with EUR, USDT, and USDC pairs.
  • The exchange supports over 441 cryptocurrencies and 171 futures contracts with deep liquidity across major markets.
  • Spot fees are 0.25% maker and 0.50% taker while futures fees are 0.02% maker and 0.04% taker with discounts for subscribers and CRO stakers.
  • The platform includes staking, Earn, Visa cards, and a Web3 wallet creating a complete ecosystem for traders.
  • Crypto.com holds an AAA CER.live security rating with Proof of Reserves, 2FA, and independent audits ensuring high security standards.
  • KYC verification can take time but aligns with the exchange’s regulatory compliance and safety measures.

Choosing the right crypto exchange can be tricky, and with Bitcoin hitting new all-time highs, exchanges are working overtime to attract new users through campaigns and promotions. Recently, Crypto.com has been in the spotlight as Trump Media Group and Crypto.com announced America’s $6.42B CRO treasury, a move that adds weight to a platform that already carries the built-in authority of literally having “crypto” in its name.

But the real question is: are its features and fees worth your time? This Crypto.com review breaks down the exchange, its trading tiers, cards, and ecosystem, so you can decide whether Crypto.com fits your needs or if you should explore other alternatives.

StatsCrypto.com
🚀 Founded2016
🌐 HeadquartersSingapore
🔎 FounderKris Marszalek
👤 Active Users100M+
🪙 Spot Cryptos441+
🪙 Futures Contracts171+
🔁 Spot Fees (maker/taker)0.25% / 0.50%
🔁 Futures Fees (maker/taker)0.02% / 0.04%
📈 Max Leverage50x
🕵️ KYC VerificationRequired
📱 Mobile AppYes
⭐ Rating4.5/5
💰 Bonus1 BTC (Claim Now)

 

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Crypto.com Overview

Crypto.com is a fully regulated global crypto platform founded in 2016 by Kris Marszalek and headquartered in Singapore. Over the years, it has grown to serve more than 90 million users across 90 countries, positioning itself as one of the most recognized names in retail crypto trading. The platform offers access to over 418 spot cryptocurrencies and 171 futures contracts, giving users a broad range of trading options within a single ecosystem.

Crypto.com operates with a strong compliance framework. KYC verification is mandatory for all users, and the exchange holds multiple regulatory licenses, including MiCA and MiFID approvals for operating across Europe. Its safety index remains among the highest in the industry, thanks to insured custody solutions and a consistent focus on regulatory transparency.

Crypto.com review

While its user interface is often praised for simplicity and accessibility, the platform leans more toward beginners and long-term investors than professional traders. Spot trading fees stand at 0.40% for both maker and taker orders, and futures fees at 0.05% and 0.07%, with leverage capped at 20x; a conservative approach prioritizing stability over aggressive risk-taking.

Crypto.com’s recent collaboration with Trump Media in 2025 further raised its visibility, highlighting its growing institutional reach and ambition to integrate crypto with mainstream media and payments. Coupled with steady trading activity exceeding $4.6 billion in daily spot volume, the platform reflects a blend of regulatory credibility, broad accessibility, and consistent innovation aimed at bringing cryptocurrency into everyday finance.

 

Pros and Cons

👍 Crypto.com Pros👎 Crypto.com Cons
✅ Supports 418+ cryptocurrencies and 171+ futures contracts❌ Only live chat is provided for customer support
✅ Fully regulated with MiCA and MiFID compliance in Europe❌ KYC verification may take longer than average
✅ Fiat ramp with card payments and SEPA support❌ Higher spot fees without subscription
✅ Offers staking, Earn, cards, bots, and a Web3 wallet
✅ AAA CER.live security rating and ISO-certified infrastructure

 

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Crypto.com KYC and Sign-up

Creating an account on Crypto.com takes a bit longer compared to some other exchanges, mainly because of its detailed verification process. Users begin by registering with an email address and password, followed by phone number confirmation and full identity verification through government-issued documents and a selfie check. This multi-step setup ensures compliance with the platform’s strict regulatory standards.

Once the verification is approved, users can deposit funds and start trading immediately. Crypto.com supports both crypto and fiat deposits, depending on the region. Verified users enjoy withdrawal limits of up to 10 BTC per day, offering sufficient flexibility for most retail traders. Here is how you can get started on

Step 1: Open your browser and visit the official Crypto.com website. Click on the “Sign Up” button.

Crypto.com review

Note: Always double-check that the link is official, since many fake sites and phishing scams imitate the platform.

Step 2: Enter your email address and click “Create Account”.

Crypto.com review

Step 3: Check your inbox for a 6-digit verification code. Copy it and paste it on the registration page to confirm your email.

Crypto.com review

Step 4: Next, verify your mobile number. Enter your phone number and click on “Send Verification SMS”. Enter the received code to complete this step.

Crypto.com review

Step 5: Now simply follow the on-screen instructions to complete your Crypto.com sign-up by setting a password and verifying your identity.

Before starting the signup process, take a moment to check if Crypto.com is available in your country. To comply with global regulations, Crypto.com restricts its services in certain regions. That’s why our Crypto.com Country Checker is the easiest way to confirm availability before you continue.

 

Crypto.com Trading

Crypto.com offers both spot and futures trading, equipped with all the essential tools traders expect; TradingView charts, live order books with around a 2% spread, indicators, and basic token information displayed at the top. The interface can be customized easily for those who prefer a personalized layout, or kept simple by dragging and dropping different sections. It’s intuitive and user-friendly, which makes it a solid option for beginners.

Crypto.com review

When it comes to order types, Crypto.com supports the basics; Limit and Market orders, along with more advanced options like OCO (One Cancels the Other), Stop Loss, and Take Profit orders. Traders can also set execution parameters such as Post Only, FOK (Fill or Kill), GTC (Good Till Cancelled), or IOC (Immediate or Cancel).

Crypto.com also provides strong market variety. Unlike most exchanges that primarily offer USDT pairs, Crypto.com supports trading pairs in PYUSD, USDC, USDT, and even EUR, giving European traders more flexibility in how they trade and manage liquidity.

Spot Trading

On Crypto.com’s spot trading platform, users can trade over 418 cryptocurrencies with a simple and efficient interface. The standard spot trading fees are 0.25% for makers and 0.50% for takers, which can be reduced through higher trading volumes or by staking CRO tokens.

Crypto.com review

With a daily spot trading volume exceeding $4.9 billion, Crypto.com provides deep liquidity across major trading pairs, ensuring smooth execution and minimal slippage even during high market volatility. The platform’s depth and stability make it suitable for both casual traders and those managing larger positions.

 

Derivatives Trading

Crypto.com also offers an active futures trading platform featuring over 171 perpetual contracts across major cryptocurrencies. The trading fees are competitive; 0.02% for makers and 0.04% for takers, keeping it in line with professional-grade exchanges.

Crypto.com review

With a daily derivatives trading volume surpassing $4.11 billion, the platform ensures strong liquidity and smooth order execution, even during volatile market conditions. Traders can use up to 50x leverage, giving them the flexibility to amplify positions while maintaining full control through clear margin and risk management tools.

 

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Crypto.com Deposits and Withdrawals Methods

Crypto.com supports both fiat and crypto deposits, making it easy for users to move funds. With its built-in fiat ramp, users can buy crypto directly using debit or credit cards. The platform also supports SEPA transfers for smoother Euro transactions. In addition to fiat options, users can deposit or withdraw through supported crypto networks, offering flexibility for traders who prefer managing their funds on-chain.

Type

USD

EUR

Maximum Deposit AmountNo LimitNo Limit
Daily Withdrawal Limit$100,000€100,000
Monthly Withdrawal Limit$500,000€500,000
Minimum Withdrawal$500€80
Maximum Withdrawals per Day5-
Maximum Withdrawals per Month30-

 

Crypto.com Fees

Let’s take a look at one of the most important aspects of any exchange: the fees. Crypto.com maintains a transparent fee structure, making it easier for traders to estimate their costs.

Trading Fees

Crypto.com follows a tiered subscription model for its trading fees. The standard spot trading fees start at 0.25% for makers and 0.50% for takers, while futures trading fees are lower at 0.02% maker and 0.04% taker.

However, users can significantly reduce these fees through the Crypto.com Plus subscription, available for US$4.99 per month. Subscribers enjoy zero spot trading fees, and traders holding over 100,000 CRO tokens can receive up to 15% off on derivatives trading fees.

Crypto.com review
Spot Fees

0.25% Maker

0.50% Taker

Crypto.com review
Future Fees

0.02% Maker

0.04% Taker

 

Deposits and Withdrawals Fees

Crypto.com does not charge any fees on deposits made by retail users. However, the minimum deposit amount is set at US$1,000. It’s important to double-check payment details before sending funds, as an administration fee of US$40 or €25 is applied for any returned or incorrect USD/EUR deposit.

For withdrawals, fees depend on the chosen cryptocurrency network, with exact costs shown at the time of transfer to ensure transparency.

 

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Crypto.com Products and Services

Let’s take a look at the additional products and services Crypto.com offers beyond trading, giving users more ways to manage and grow their assets.

Crypto.com Trading

Crypto.com offers a complete trading ecosystem that includes spot, perpetual, and futures contracts with expiry options. The platform also features automated trading bots, helping users execute strategies efficiently. For institutions or high-volume traders, Crypto.com provides OTC (Over-The-Counter) services to facilitate large transactions at stable prices.

Crypto.com review

Beyond centralized trading, users can also explore decentralized trading through the Crypto.com Web3 Wallet, which allows access to DEX markets directly within the app for a seamless Web3 experience.

 

CRO Token

The CRO token is Crypto.com’s native utility asset used across its ecosystem. Holding CRO can unlock benefits such as trading fee discounts, higher staking rewards, and card cashback incentives. It also powers network transactions and rewards within the Crypto.com Chain and DeFi Wallet.

TRX Token Information

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Rank #

Token Symbol

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All-Time High

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Current Price

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Market Cap

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Total Supply

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Mobile App

The Crypto.com mobile app is available on both Android and iOS and holds an impressive 4.5-star rating across app stores. It provides a complete trading experience on the go, offering all the features available on the web version, including spot, futures, and perpetual trading. Users can manage portfolios, execute trades, deposit or withdraw funds, and even access the Web3 wallet, all through a clean and intuitive interface designed for seamless mobile trading.

Crypto.com review

 

Crypto.com Level Up Program

Crypto.com offers a subscription-based model called the Level Up Program, which provides users with added benefits for both trading and Visa card usage. The program includes multiple tiers; Basic, Plus, Pro, and Private, each offering different perks depending on whether you choose to subscribe monthly or stake CRO tokens.

Subscribers can access benefits such as zero trading fees, cashback rewards on card spending, and interest on stablecoin holdings, with higher tiers offering greater returns and perks. The Plus plan reportedly starts at around $5 per month, while Pro costs about $30, and the Private tier remains exclusive to CRO stakers.

Crypto.com review

This structure gives users flexibility; they can either pay monthly or stake tokens for similar rewards. It’s a model that resembles what we’ve seen with the Coinbase One subscription, offering a similar mix of trading and card-related privileges. You can learn more about Coinbase’s subscription service in our full Coinbase review.

 

Trading Bots

Crypto.com supports automated trading bots for both spot and perpetual markets. Users can select from DCA, Grid, TWAP, and Arbitrage strategies. These bots are pre-built and tested, but traders also have the option to create manual Grid bots by setting their own parameters to match specific trading preferences.

Crypto.com review

 

Pay

The Crypto.com Pay feature lets users complete transactions using cryptocurrencies. It supports payments at participating brands and offers up to 10% rewards on eligible purchases. Users can also transfer funds between Crypto.com accounts at no cost. The service aims to make crypto-based payments more practical and accessible for everyday use.

 

Staking

Crypto.com provides on-chain staking for more than 33 cryptocurrencies, with estimated returns of up to 19.07% annually, depending on the asset. The platform also offers liquid staking for ETH, where users receive CDCETH; a token that remains tradeable while earning rewards. Staking can be managed directly from the app for easier portfolio control.

Crypto.com review

 

Earn

Through the Crypto Earn program, users can deposit 21+ cryptocurrencies and stablecoins to earn yield based on asset type and term length. The rates vary across tokens, and Private Members can receive an additional 2% per year. It functions as a straightforward way to generate returns on idle assets held in the app.

Crypto.com review

 

Crypto.com Cards

Crypto.com Cards allow users to spend their crypto holdings anywhere Visa is supported. The cards convert crypto to fiat automatically at the point of payment. Different card tiers provide varying levels of benefits, including spending limits and potential cashback, depending on the user’s account level and staking activity.

Crypto.com review

 

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Crypto.com Security

Security is one of Crypto.com’s strongest areas. The exchange operates under a Zero Trust and Defence-in-Depth framework, meaning every access point, user, and internal system must be verified before trust is granted. It applies mandatory two-factor authentication (2FA) on both user accounts and internal operations, while the principle of least privilege restricts access to funds stored in both hot and cold wallets.

User assets are primarily stored in cold wallets through Ledger Vault’s custody infrastructure, with a small portion kept in hot wallets to support withdrawals and day-to-day transactions. The exchange maintains a 1:1 asset backing, verifiable through its Proof of Reserves.

Crypto.com review

Additional protections include multi-factor authentication (MFA), covering password, biometric, email, phone, and authenticator verification, along with email confirmation for new withdrawal addresses. Independent security audits are conducted by external firms such as Kudelski Security.

Crypto.com holds multiple security certifications, including ISO 22301:2019, ISO/IEC 27701:2019, ISO/IEC 27001:2022, PCI DSS v4.0 Level 1, and SOC 2 Type II. After the 2022 incident, the exchange introduced an Account Protection Program that enforces a 24-hour delay for first-time withdrawals to new addresses.

According to CER.live, Crypto.com currently holds an AAA security rating, reflecting its adherence to standard security and operational controls.

 

Crypto.com Customer Support

Crypto.com provides 24/7 live chat support, allowing users to reach the team directly for account or trading issues. Response times typically range within a few minutes, making it accessible for most users. In addition, support is available via email for urgent cases or detailed concerns.

The exchange also features a comprehensive Help Center with FAQs and step-by-step guides that cover common issues. Overall, Crypto.com’s customer service remains responsive and functional, ensuring users can resolve technical or transactional problems without extended delays.

 

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Crypto.com Alternatives

Crypto.com is a popular choice, but if you’re looking for alternatives, here are a few:

1. Coinbase: A more established exchange with a wider range of features and supported cryptocurrencies.

2. BYDFi: Offers high leverage and no KYC requirements.

3. Bitunix: Good no-KYC option with a user-friendly platform.

Feature Crypto.com Coinbase BYDFi Bitunix
Established 2016 2012 2019 2022
Spot Fees (Maker/Taker) 0.25% / 0.50% 0.40% / 0.60% 0.00% / 0.10% 0.10% / 0.10%
Futures Fees (Maker/Taker) 0.02% / 0.04% 0.050% / 0.050% 0.020% / 0.060% 0.020% / 0.060%
Max Leverage 50x 10x 200x 125x
KYC Required Yes Yes No No
Supported Cryptos (Spot) 441+ 297+ 801+ 541+
Futures Contracts 171+ 164+ 421+ 400+
24h Spot Volume $4.9B+ $3.38B+ $334.03M+ $1.59B+
24h Futures Volume $4.11B+ $3.72B+ $7.31B+ $5.54B+
Trading Bonus $1 BTC None $300 $5,500
Key Features • Visa card program
• Subscription based fees
• Mobile-first platform
• Most trusted US exchange
• Easy to use interface
• Strong compliance
• No KYC required
• High leverage (200x)
• Zero-fee spot trading
• No KYC required
• High leverage (125x)
• Multiple fiat options
Sign Up Sign Up Sign Up Sign Up Sign Up

 

Bottom Line

Crypto.com offers a wide range of services, from spot and futures trading to staking, cards, and a Web3 wallet, making it one of the best crypto exchanges in Europe for users seeking an all-in-one platform. It stands out for its strong security framework, regulatory compliance, and the inclusion of EUR trading pairs that cater to European traders.

During our review, one drawback we noticed was the longer KYC verification time, though it reflects the exchange’s focus on compliance and safety. Overall, Crypto.com provides a reliable balance of accessibility, liquidity, and user protection.

For traders in Europe exploring trusted platforms, we’ve prepared a list of the top crypto exchanges in Europe so you can compare your options.

 

FAQs

1. Is Crypto.com legit?

Crypto.com is a legitimate cryptocurrency trading platform that has been regulated in over 90 countries around the world.

 

2. Does Crypto.com have a native token?

Crypto.com’s native token is Cronos (CRO).

 

3. Where is Crypto.com located?

Crypto.com was initially founded in Hong Kong but is now located in Singapore.

 

4. Is Crypto.com available in the US?

Crypto.com is regulated in over 40 states of the United States of America, which makes it available to residents.

 

5. Does Crypto.com charge deposit or withdrawal fees?

Fiat deposits are generally free for retail users, but withdrawal fees depend on the selected crypto network. Detailed fees are shown before every transaction.

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